These Terms and Conditions (“Terms”) govern your use of Wa2mation’s WhatsApp Business API services.
By accessing or using our Services, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old and legally capable of entering contracts to use our Services.
2. Services
Wa2mation provides access to the official WhatsApp Business API, including messaging, automation, templates, and reporting, subject to WhatsApp policies.
3. Compliance with WhatsApp Policies
You agree to comply with:
WhatsApp Business Messaging Policy
WhatsApp Commerce Policy
Meta Platform Terms
Violation may result in suspension or termination without notice.
4. User Responsibilities
You agree not to:
Send spam, phishing, or fraudulent messages
Send messages without user opt-in
Transmit illegal, abusive, or misleading content
Violate data-protection or consumer laws
You are solely responsible for the content you send using our Services.
5. Fees and Payments
Fees are billed as agreed during onboarding
All payments are non-refundable unless stated otherwise
Failure to pay may result in service suspension
6. Suspension and Termination
We reserve the right to suspend or terminate services if:
You violate these Terms
WhatsApp suspends your WABA
Required by law or regulatory authority
7. Intellectual Property
All Wa2mation branding, software, and documentation remain our intellectual property. You may not copy, modify, or resell our services without permission.
8. Limitation of Liability
Wa2mation shall not be liable for:
Message delivery failures caused by WhatsApp or telecom providers
Business losses, indirect or consequential damages
Account suspension by WhatsApp due to policy violations
Maximum liability shall not exceed the amount paid by you in the last 3 months.
9. Indemnification
You agree to indemnify and hold Wa2mation harmless from claims arising from:
Your misuse of the Services
Violation of laws or WhatsApp policies
Content sent through your account
10. Governing Law
These Terms shall be governed by the laws of [Your Country/State], without regard to conflict-of-law principles.
11. Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.
12. Contact Information
Wa2mation
📧 Email: wa2mation@gmail.com