Wa2mation (“we,” “our,” “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our WhatsApp Business API services, website, and related products (collectively, the “Services”).
1. Information We Collect
a. Information You Provide
Business name, contact person name
Email address, phone number
Billing and payment details
WhatsApp Business Account (WABA) information
Message templates and content submitted by you
b. Automatically Collected Information
IP address
Browser type and device information
Usage logs, API requests, and delivery reports
Date and time of access
c. End-User Data
We process message data sent between businesses and their customers via WhatsApp strictly as a data processor and do not use this data for marketing or resale.
2. How We Use Your Information
We use collected information to:
Provide and maintain WhatsApp API services
Onboard and verify businesses
Process payments and invoices
Monitor service performance and security
Comply with legal and regulatory requirements
Provide customer support and service updates
3. Data Sharing and Disclosure
We do not sell personal data.
We may share data with:
Meta Platforms, Inc. (WhatsApp) to deliver WhatsApp Business services
Authorized service providers (hosting, payment gateways)
Legal authorities when required by law
4. Data Security
We implement industry-standard security measures including:
Encrypted data transmission
Restricted internal access
Secure servers and firewalls
However, no method of transmission over the Internet is 100% secure.
5. Data Retention
We retain data only for as long as necessary to:
Provide services
Meet legal and compliance obligations
Resolve disputes and enforce agreements
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction or deletion
Withdraw consent
Restrict or object to processing
Requests can be sent to [support@wa2mation.com
].
7. Cookies
Our website may use cookies to enhance user experience and analyze traffic. You may disable cookies via your browser settings.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.
10. Contact Us
For questions about this Privacy Policy, contact:
Wa2mation
📧 Email: wa2mation@gmail.com
🌐 Website: https://www.wa2mation.com